Business Process Management:. A Data Cube To Analyze Business Process Simulation Data For Decision Making

On a new project, I would use Crystal Orange as a base methodology and shape it using the methodology tuning technique described earlier. Agile were shifting from productivity to defect freedom as their top priority. There were about 50 people to coordinate in this situation, executives, business people, managers, analysts, programmers, testers. I classified this as an E50 situation. The group was relatively new, so some process definition was needed to make clear who made which decisions, and who handed what information to whom. Otherwise, people generally knew who they had to talk to in order to get their job done. I performed interviews, as called for in the methodology tuning technique. I interviewed people in each job role, from marketing through testing and system operations.The interviews revealed that: Convection currents of information were quite good. Everyone was on one floor. The had movable glass and whiteboard partitions as walls, so they could see and signal to each other, while still keeping some privacy ...»